Lead Communications Strategist - Govt & Legal

MetLife, Inc.; New York (NY); Hybrid; USD 129,000 - 168,000; Full time

Benefits offered by this job

Health plan

401(k) with employer matching

Life insurance

Paid time off

Job summary

MetLife, Inc. is seeking a Lead Communications Strategist within Global Marketing & Communications.

This role partners with the Chief Legal Officer and Head of Government Relations to shape leadership messaging, drive internal and external engagements, and deliver disciplined execution of communications initiatives. You will combine strategic thinking with hands-on delivery, leveraging AI-enabled tools and analytics to strengthen planning, content development, and measurement, while ensuring

Qualifications

• 10+ years of experience in corporate communications or related fields.
• Excellent writing, editing, storytelling, and messaging with metrics.
• Strong project management with confidentiality and attention to detail.
• Familiarity with internal channels, digital platforms, and analytics for engagement.

Responsibilities

• Provide strategic communications counsel to the Chief Legal Officer and Head of Government Relations for engagements.
• Develop and execute internal communications strategies to support priorities and engagement.
• Create messaging, plans, and content for employee communications, town halls, and change initiatives.
• Use channels and metrics to improve message reach, effectiveness, and engagement.

Skills

Strategic communications

Employee communications

Writing and storytelling

Project management

Internal channels & analytics

Education

Bachelor’s degree in Communications/Journalism/Public Relations/English

Tools

AI-enabled productivity tools

Job description

Joining Global Marketing & Communications (GMC) means contributing to the company’s customer-centric growth engine by helping customers live more confident futures. Whether driving external or internal marketing and communications, you’ll be fostering engagement and alignment with MetLife’s purpose and values that enable positive customer experiences. Become part of a dynamic team that harnesses an agile and data-driven approach across paid, owned, and earned channels to deliver meaningful and measurable outcomes for MetLife’s key stakeholders: associates, communities, customers, and shareholders.

The Opportunity

The Lead Communications Strategist serves as a strategic communications partner to the Government and Legal Affairs organization. Reporting to the AVP, Internal Communications, this role develops and executes communications strategies that strengthen employee engagement, support functional priorities, and advance enterprise objectives. The role also provides direct communications counsel and support to MetLife’s Chief Legal Officer and Head of Government Relations, shaping leadership communications and supporting internal and external engagements. The successful candidate will combine strategic thinking with hands-on delivery, providing proactive counsel and disciplined execution of communications initiatives.

Key Responsibilities

• Provide strategic communications counsel and end-to-end support to the Chief Legal Officer and Head of Government Relations for internal and external engagements, shaping clear, consistent messaging that advances leadership and enterprise priorities.
• Develop and execute internal communications strategies that support business and functional priorities, strengthen employee engagement, and enhance organizational alignment.
• Create clear messaging, plans, and content for employee communications, town halls, employee engagement efforts, business updates, enterprise programs, and organizational change initiatives.
• Use internal channels, digital platforms, employee feedback, and communications metrics to improve message reach, effectiveness, and engagement.

Required Qualifications

• 10+ years of experience in corporate communications, employee communications, public relations, journalism, or a related discipline.
• Excellent writing, editing, storytelling, and message development skills with demonstrated ability to use communications metrics and employee feedback to assess effectiveness and improve outcomes.
• Strong project management skills, including the ability to manage multiple priorities, maintain confidentiality, and deliver accurate work with close attention to detail.
• Familiarity with internal channels, digital communications platforms, AI-enabled productivity tools, and communications analytics, with the ability to use these resources to strengthen planning, content development, execution, measurement, and employee engagement.
• Bachelor’s degree required; degree in Communications, Journalism, Public Relations, English, or a related field preferred.

Preferred Qualifications

• Experience working in matrixed, global organizations, preferably in financial services, insurance, asset management, or another highly regulated industry.
• Experience supporting business unit and/or corporate functions with internal communications strategy, messaging, and execution.
• Experience partnering with C-level/senior leaders to provide strategic communications counsel, shape messaging, and support clear, effective leadership engagement, particularly during times of change.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $128,800 - $168,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

For more information regarding MetLife’s U.S. benefits, please

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognizedon Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companiesto Work For®, MetLife, through its subsidiaries and affiliates, is one of theworld’s leading financial services companies; providing insurance, annuities,employee benefits and asset management to individual and institutionalcustomers. With operations in more than 40 markets, we hold leading positionsin the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purposeis simple - to help our colleagues, customers, communities, and the world atlarge create a more confident future. United by purpose and guided by our corevalues - Win Together, Do the Right Thing, Deliver Impact Over Activity, andThink Ahead - we’re inspired to transform the next century in financialservices. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.