Strategic Commercial Insurance Client Advisor

Marsh Risk; Urbandale (IA); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Marsh in Urbandale, Iowa is seeking a Client Advisor to lead project management for large initiatives and complex accounts, drafting client-facing documents and presenting growth strategies.

This hybrid role requires 3 days in the office weekly and offers opportunities to analyze markets, support proposals, manage escalations, and strengthen client relationships with Marsh's trusted team.

Qualifications

• 3 to 5 years of professional client management experience.
• Background in the insurance industry, particularly underwriting, brokerage, or Property & Casualty.
• Bachelor’s degree required.
• Excellent organizational and project management skills.
• Strong problem-solving and analytical abilities.
• Client-focused mindset with experience in client-facing roles.
• Ability to synthesize complex information and communicate effectively to diverse audiences.

Responsibilities

• Develop and deliver essential project documents that support client engagement and business development.
• Conduct research and analyze data to identify growth opportunities and support proposal creation.
• Manage escalated client concerns with sound judgment and timely resolution, escalating major issues as appropriate.
• Provide technical and transactional support to ensure client satisfaction.
• Cultivate and maintain strong relationships with client professionals.
• Represent Marsh at industry events to build your professional network and stay connected to market trends.

Skills

Client management

Data analysis

Communication

Education

Bachelor’s degree

Job description

Marsh in Urbandale, Iowa is seeking a Client Advisor to lead project management for large initiatives and complex accounts, drafting client-facing documents and presenting growth strategies.

This hybrid role requires 3 days in the office weekly and offers opportunities to analyze markets, support proposals, manage escalations, and strengthen client relationships with Marsh's trusted team.