Strategic Commercial Analytics Team Lead

KeyBank; Buffalo (NY); On-site; USD 96,000 - 181,000; Full time

Job summary

KeyBank is seeking a Commercial Analyst Team Lead in Buffalo to guide a team of analysts supporting Commercial Leaders and Relationship Managers across markets. You will coach, recruit, mentor, and develop staff while handling a limited portfolio of client and credit activities to maintain technical expertise.

As a player-coach, you will ensure high-quality work, oversee workflow and risk controls, and partner with Sales, Credit, Underwriting, and other stakeholders to align resources and drive

Qualifications

• Minimum of 5 years of commercial middle market banking experience (e.g., credit structuring & analysis, sales functions, risk assessment, knowledge of commercial banking products, services & technology) (required)
• Minimum of 3 years of leadership, supervisory, coaching, or team management experience (required)
• Strong understanding of commercial lending products, credit risk assessment, and underwriting principles (required)
• Strong knowledge of commercial loan and deposit documentation (required)
• Experience working with complex commercial credit structures and transactions (required)
• Experience managing competing priorities, workflow, and leading teams (required)
• Ability to establish and strengthen effective working relationships among team members and partners (required)
• Excellent communication, collaboration, and relationship management skills (required)
• Knowledge of nCino and related commercial banking systems (preferred)

Responsibilities

• Lead, coach, and develop a team of Commercial Analysts to support individual growth, technical proficiency, and career progression.
• Conduct regular one-on-one meetings with team members to provide coaching, performance feedback, workload guidance, and development support.
• Recruit, hire, onboard, and train Commercial Analysts to ensure successful integration and ongoing development within the organization.
• Identify high-potential talent and support succession planning through coaching, mentoring, and development opportunities.
• Provide direction and drive accountability for Commercial Analyst performance, workflow management, and client support activities.
• Serve as a point of contact for day-to-day Commercial Analyst responsibilities (e.g., process questions, system issues, etc.)
• Monitor team workload, capacity, and resource allocation to ensure appropriate coverage, service levels, and development opportunities.
• Review and provide feedback on Commercial Analyst work product, including financial analysis, prospect presentations, and other deliverables to ensure quality, consistency, and accuracy.
• Manage a limited portfolio of commercial banking relationships and credit activities to maintain technical expertise and support market objectives.
• Partner with Commercial Leaders and Relationship Managers on in-market sales strategy and support.
• Provide guidance and support on complex credit structures and financial analysis.
• Ensure adherence to established credit, underwriting, risk, and operational procedures.

Skills

Collaboration

Critical Thinking

Adaptability

Empathy

Business Acumen

Risk Management

Change Navigation

Education

Bachelor's Degree (preferred)

Job description

KeyBank is seeking a Commercial Analyst Team Lead in Buffalo to guide a team of analysts supporting Commercial Leaders and Relationship Managers across markets. You will coach, recruit, mentor, and develop staff while handling a limited portfolio of client and credit activities to maintain technical expertise.

As a player-coach, you will ensure high-quality work, oversee workflow and risk controls, and partner with Sales, Credit, Underwriting, and other stakeholders to align resources and drive