Strategic Collections Specialist – Protect Cash Flow & Relationships

Earthcam-Inc; Upper Saddle River (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

100% company-paid health insurance (S)

Dental and Vision insurance

401(k) plan with company matching

Paid time off plus paid holidays

Complimentary breakfasts, lunches, and

Snacks

Job summary

EarthCam is seeking a Collections Specialist to join our finance team in New Jersey. The role focuses on managing accounts receivable, reducing past-due balances, and maintaining positive client relationships while ensuring timely payments.

The ideal candidate is detail-oriented, professional, and comfortable communicating with clients to resolve billing issues and protect cash flow. Join a collaborative, growth-minded finance team building solutions for global construction projects.

Qualifications

• 3–5 years of experience in collections, accounts receivable, or credit control (B2B experience preferred)
• Strong communication and negotiation skills
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Experience with accounting software or ERP systems
• Ability to analyze aging reports and financial data
• High level of professionalism and discretion

Responsibilities

• Manage and maintain the collections process for assigned accounts
• Contact clients via phone, email, and written communication to follow up on past-due invoices
• Negotiate payment plans and settlements when appropriate
• Research and resolve billing discrepancies in collaboration with internal departments
• Update customer records and document communications in the CRM/ERP system
• Generate aging reports and monitor account status
• Escalate high-risk or delinquent accounts to management as needed
• Ensure compliance with company policies and applicable regulations

Skills

Communication & negotiation

Organizational skills

Detail-oriented

Problem-solving

Independent work

Tools

Microsoft Office

ERP systems

Job description

EarthCam is seeking a Collections Specialist to join our finance team in New Jersey. The role focuses on managing accounts receivable, reducing past-due balances, and maintaining positive client relationships while ensuring timely payments.

The ideal candidate is detail-oriented, professional, and comfortable communicating with clients to resolve billing issues and protect cash flow. Join a collaborative, growth-minded finance team building solutions for global construction projects.