Strategic Collections Specialist – Distressed Assets

M&T Bank Corporation; New York (NY); On-site; USD 29,000 - 47,000; Full time

Job summary

M&T Bank Corporation is seeking a skilled professional to manage delinquency accounts across foreclosure, bankruptcy, REO/property preservation, repossession, remarketing, and post charge-off collections. You will initiate contact with borrowers and attorneys, assess repayment prospects, and coordinate workouts, extensions, or other solutions while ensuring compliance and risk controls.

Responsibilities include coordinating with partners, applying loss prevention strategies, negotiating sales,

Qualifications

• 3 years combined higher education and/or work experience, including 1 year in customer service, collections, call center or sales.
• Experience with word processing, spreadsheet and presentation software.
• Detail oriented; strong verbal and written communication skills.

Responsibilities

• Initiate contact with delinquent borrowers to assess repayment prospects and arrange repayment schedules or extensions.
• Coordinate with attorneys, trustees, third parties, and vendors to manage collections and account placement.

Skills

Customer service

Communication

Verbal communication

Written communication

Education

3+ years higher education / work experience

Tools

MS Word

MS Excel

MS PowerPoint

Job description

M&T Bank Corporation is seeking a skilled professional to manage delinquency accounts across foreclosure, bankruptcy, REO/property preservation, repossession, remarketing, and post charge-off collections. You will initiate contact with borrowers and attorneys, assess repayment prospects, and coordinate workouts, extensions, or other solutions while ensuring compliance and risk controls.

Responsibilities include coordinating with partners, applying loss prevention strategies, negotiating sales,