Strategic Collections Analyst - Legal & Professional

Orrick Herrington & Suttcliffe; Wheeling (WV); On-site; USD 56,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401K program

Parental leave

Flexible spending accounts

Paid holidays

Mental well-being programs

Job summary

Orrick is seeking a Collections Analyst to join a dynamic, team-oriented environment across US offices. You will analyze target accounts receivable items for follow-up with attorneys and clients, develop collaborative relationships, and push for timely payments while ensuring compliance with billing protocols.

The role requires five+ years in collections, strong analytical and communication skills, and proficiency with Excel; you will manage client accounts, monitor cash receipts, and

Qualifications

• Bachelor's Degree or equivalent work experience required.
• Knowledge of accounting principles.
• Excellent written and oral communication skills required.
• Five+ years of related collection experience required.
• Strong analytical skills required.
• Proficiency with Excel/MS Word and Windows environment.
• Ability to operate within billing and accounts receivable systems.
• Initiative and service-oriented approach to clients and attorneys required.
• Excellent time management, project management, organizational skills, and the ability to handle multiple tasks required.
• Excellent interpersonal skills required.
• Previous experience in a professional services firm preferred.

Responsibilities

• Analyze target accounts receivable items for follow-up with attorneys and clients.
• Work with attorneys and office staff to develop trusting and collaborative relationships regarding the billing and collections process.
• Proactively communicate and update attorneys, clients and the management team on accounts receivable status.
• Facilitate payment of delinquent accounts by developing relationships with client personnel.
• Establish alternative payment plans for delinquent accounts when needed.
• Ensure bills conform to clients' billing protocol and communicate requests to attorneys.
• Provide backup requested by the client and assist with reconciling client accounts.
• Update and maintain client accounts receivable file in Expert Collections.
• Possess mastery of Expert Collections and provide training to staff.
• Monitor daily cash receipts for regular and negotiated payments and unapplied funds.
• Engage in special projects and duties as required.

Skills

Analytical skills

Communication skills

Time management

Project management

Organizational skills

Interpersonal skills

Initiative

Customer service

Accounting principles

Billing knowledge

Education

Bachelor's Degree or equivalent

Tools

Excel

MS Word

Windows

Job description

Orrick is seeking a Collections Analyst to join a dynamic, team-oriented environment across US offices. You will analyze target accounts receivable items for follow-up with attorneys and clients, develop collaborative relationships, and push for timely payments while ensuring compliance with billing protocols.

The role requires five+ years in collections, strong analytical and communication skills, and proficiency with Excel; you will manage client accounts, monitor cash receipts, and