Strategic Cloud ERP Program Leader

Highmark Health; United States; On-site; USD 118,400 - 196,800; Full time

Job summary

Highmark Health is seeking a Strategic Program Delivery and Operations Manager to steer cloud operations and ERP transformations across Enterprise Finance and Supply Chain. The role blends technology with strategic business insight to drive operational excellence and value realization.

Ideal candidates will have deep cloud/ERP experience, strong leadership, and a customer-first approach to deliver sustainable growth and competitive advantage.

Qualifications

• 3+ years in a management or leadership role.
• 6+ years in project management.
• PMP certification required.
• Bachelor's degree or equivalent experience.
• Preferred: ITIL and Lean Six Sigma certifications.
• Cloud operations or ERP implementation experience preferred.

Responsibilities

• Manage hiring, coaching, rewards, performance and staff productivity; direct day-to-day operations and policy implementation.
• Lead strategic planning and execution of Finance systems and technology initiatives aligned with business priorities.
• Own cloud operations process lifecycle including governance and Change Advisory/Change Control Board.
• Drive continuous improvement initiatives, defining KPIs, metrics and SLAs.
• Champion tool/process improvements to expand cloud services and customer base.
• Perform other duties as assigned.

Skills

Leadership

Change management

Strategic thinking

Customer focus

Analytical skills

Education

Bachelor's degree or equivalent experience

Masters

Job description

Highmark Health is seeking a Strategic Program Delivery and Operations Manager to steer cloud operations and ERP transformations across Enterprise Finance and Supply Chain. The role blends technology with strategic business insight to drive operational excellence and value realization.

Ideal candidates will have deep cloud/ERP experience, strong leadership, and a customer-first approach to deliver sustainable growth and competitive advantage.