Strategic Clinical Solutions Account Manager | SaaS Growth

RELX; Beaverton (OR); Hybrid; USD 66,000 - 109,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Wellbeing programs

Paid time off

Job summary

Elsevier, a global leader in information and analytics for healthcare, is seeking a Strategic Account Manager for Clinical Solutions to grow with health systems and hospitals across the US and Canada.

You will own the end-to-end sales process for renewals and expansions, build trusted advisor relationships with clinical and IT stakeholders, and identify opportunities to upsell Clinical Solutions products through consultative selling.

Qualifications

• 2+ years in healthcare sales or account management, ideally SaaS or information solutions.
• Proven renewal, upsell, or cross-sell success.
• Strong presentation, communication, and strategic thinking skills.
• Experience presenting to clinical, operational, and executive stakeholders.
• Proficiency with Salesforce CRM and Microsoft Office.
• Willingness to travel up to 30% as needed.
• Familiarity with MEDDPICC, Challenger, Miller Heiman or Franklin Covey.

Responsibilities

• Own renewals and expansions end-to-end, driving retention and growth.
• Identify upsell opportunities aligned with client goals and product roadmap.
• Build deep relationships with clinical, administrative, and IT stakeholders.
• Forecast accurately and manage the sales pipeline in Salesforce.
• Collaborate with Sales, Customer Success, and Product for customer success.
• Support coaching and onboarding of new team members as needed.

Skills

Renewals & expansions

Upselling & cross-selling

Presentation & communication

Forecasting & planning

Salesforce CRM

MEDDPICC / Challenger

Travel readiness

Education

Bachelor's degree

Tools

Salesforce CRM

Microsoft Office

Job description

Elsevier, a global leader in information and analytics for healthcare, is seeking a Strategic Account Manager for Clinical Solutions to grow with health systems and hospitals across the US and Canada.

You will own the end-to-end sales process for renewals and expansions, build trusted advisor relationships with clinical and IT stakeholders, and identify opportunities to upsell Clinical Solutions products through consultative selling.