A leading health technology company in Austin, Texas is seeking a Senior Technical Implementation & Accounts Manager to act as the primary post-sale partner for enterprise clients. This role involves strategic account management, technical solutioning, and program performance tracking, requiring 5-8+ years in similar roles within healthcare. The ideal candidate will excel in building relationships and translating complex client needs into actionable plans, contributing to the delivery of personalized healthcare solutions.
Qualifications
5-8+ years of experience in Technical Account Management or similar roles.
Demonstrated experience owning post-sale relationships with enterprise clients.
Strong understanding of care delivery models and clinical workflows.
Responsibilities
Own the post-sale relationship for Diagnostics Solutions and enterprise clients.
Lead strategy conversations to understand client objectives and success metrics.
Define and deliver client-specific reporting tracking funnel performance.
Skills
Client-focused approach
Technical solutioning
Communication skills
Analytical skills
Collaboration
Education
Bachelor’s degree in science, healthcare, engineering, or related field
Tools
EMRs
HL7/API integrations
Performance metrics dashboards
Job description
A leading health technology company in Austin, Texas is seeking a Senior Technical Implementation & Accounts Manager to act as the primary post-sale partner for enterprise clients. This role involves strategic account management, technical solutioning, and program performance tracking, requiring 5-8+ years in similar roles within healthcare. The ideal candidate will excel in building relationships and translating complex client needs into actionable plans, contributing to the delivery of personalized healthcare solutions.