Strategic Client Technology Advisor

Arctiq; Knoxville (TN); On-site; USD 120,000 - 170,000; Full time

Job summary

Arctiq, Knoxville, TN, is seeking Client Technology Strategists to build long-term trusted relationships with clients and provide strategic technical vision through regular technology business reviews.

You will focus on aligning client business needs with platform services, ensuring operational health, security, efficiency, and competitive advantage while mitigating risk and increasing productivity.

Qualifications

• At least five years in a customer service, technical advisory, or IT leadership role.
• Strong understanding of cloud and on-premise infrastructure, security, and data protection.
• Experience presenting to C-level executives and stakeholders.

Responsibilities

• Maintain client relationships as trusted advisor and engage in C-level meetings.
• Conduct technical business reviews aligning with service offerings.
• Analyze trends and reports to drive operational improvements.
• Collaborate with internal teams on advisory projects and planning.
• Support budget forecasting and cost analysis for accounts.
• Aim for high customer satisfaction and renewals.

Skills

Client relationship management

Strategic advisory

Cloud & network infrastructure

Budgeting & forecasting

Executive communication

Job description

Arctiq, Knoxville, TN, is seeking Client Technology Strategists to build long-term trusted relationships with clients and provide strategic technical vision through regular technology business reviews.

You will focus on aligning client business needs with platform services, ensuring operational health, security, efficiency, and competitive advantage while mitigating risk and increasing productivity.