Strategic Client Success Partner — Remote, Flexible PTO

Coinscapture

United States

Remote

USD 110,000 - 130,000

Full time

9 days ago

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Benefits offered by this job

Flexible work environment

WFH stipend

Unlimited PTO

Annual bonus

Family leave

401(k) matching

Ticket access to live events

Job summary

SeatGeek seeks a Client Success Manager in the United States to partner with sports and entertainment clients, aligning SeatGeek technology with business goals to drive revenue growth and renewals. You will build trusted relationships with senior leaders, identify opportunities across product adoption and fan experience, and deliver actionable insights from data.

You’ll lead business reviews, contribute to cross-functional planning, and travel up to 25-30% to client events.

Qualifications

4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in SaaS/tech.
Experience presenting to leadership levels and building relationships with senior decision-makers.
Strong analytics and data-driven approach to drive revenue and renewals.

Responsibilities

Serve as a strategic partner to clients, aligning SeatGeek’s technology with business goals to drive revenue growth.
Build trusted relationships with senior leaders across client organizations to expand SeatGeek’s influence.
Identify opportunities across product adoption and fan experience to improve client performance and retention.
Lead business reviews and deliver insights that support renewals and adoption.
Analyze product usage and financial data to guide strategic decisions and roadmaps.