Strategic Client Success Manager (Hybrid)

Wonderist Agency - Dental Marketing; San Diego (CA); Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Wonderist Agency - Dental Marketing in Canada is seeking a Client Success Manager to drive client happiness by aligning marketing strategies with business goals across SEO, PPC, social media and websites. You will be the main client contact, lead strategy calls, translate metrics into actionable insights, and partner with our marketing team to ensure campaigns hit targets.

This hybrid role offers collaboration in office two days a week, autonomy, and a culture focused on growth, trust, and

Qualifications

• Minimum 2+ years in client success or account management.
• Strong written and verbal communication with clients.
• Ability to present recommendations and strategize with teams.
• Comfort using BI dashboards and marketing metrics.

Responsibilities

• Lead client communication as the primary liaison and conduct strategy calls.
• Support client retention and identify upsell opportunities.
• Prepare monthly campaign performance reports and interpretations.
• Develop marketing strategies aligned with client business goals.
• Ensure brand consistency and high-quality deliverables across campaigns.
• Set and monitor KPIs for the department and team members.

Skills

Intuitive Communication

Knack for Relationship Building

Obsessive Attention to Detail

Expert Organization

Job description

Wonderist Agency - Dental Marketing in Canada is seeking a Client Success Manager to drive client happiness by aligning marketing strategies with business goals across SEO, PPC, social media and websites. You will be the main client contact, lead strategy calls, translate metrics into actionable insights, and partner with our marketing team to ensure campaigns hit targets.

This hybrid role offers collaboration in office two days a week, autonomy, and a culture focused on growth, trust, and