Strategic Client Success Lead, Real Estate Tech

WiredScore Ltd.

United States

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

WiredScore Ltd. in North America is seeking a Client Success Manager to own a strategic portfolio of commercial real estate clients.

This commercially focused, relationship-led role sits at the intersection of client success, revenue retention and account growth. You will drive renewals, identify upsell opportunities across WiredScore's certifications and Meter's connectivity solutions, and partner with Business Development to expand value.

Qualifications

Proven experience in Client Success, Account Management or a comparable client-facing role.
Experience in commercial real estate, PropTech, B2B SaaS or connectivity.
Proven ability to own renewals and drive revenue through account growth.
Strong relationships with senior stakeholders and complex accounts.
Excellent communication and presentation skills.

Responsibilities

Own renewal outcomes across a portfolio, driving retention through proactive engagement and value articulation.
Develop upsell and cross-sell opportunities across offerings with cross-functional teams.
Lead renewal conversations and executive-level business reviews with clients.
Develop strategic account plans for long-term retention and growth.
Translate technical concepts into commercially compelling narratives for stakeholders.