Strategic Client Success & HR Solutions Lead

Pro Resources; Sartell (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Plan

Vision Plan

401K

Dependent Care Account

Employee Discount Program

Job summary

PRO Resources is seeking a Client Account Manager in Minnesota to serve as the main contact for client portfolios, coordinating with payroll, benefits, HR, and risk teams to deliver seamless service experiences. You will advise on HR/compliance, manage expectations, and drive client retention.

The role emphasizes consultative, relationship-driven service, with a focus on optimizing clients’ use of PRO Software and related HR solutions. Strong communication and organization are essential.

Qualifications

• Associates or Bachelor's degree preferred.
• 2+ years HR experience with payroll, benefits and compliance suggested.
• Positive attitude and collaborative mindset.
• Detail oriented with multitasking and deadlines.

Responsibilities

• Build and maintain strong client relationships with multiple accounts.
• Coordinate with payroll, benefits, HR and risk teams to meet client needs.
• Onboard new clients and support renewal processes.
• Provide HRIS and software training and support to clients, ensuring data accuracy.
• Ensure compliance with federal, state, and local laws and reporting.

Skills

Payroll knowledge

Benefits administration

Compliance knowledge

Customer service

Communication skills

Problem solving

Team collaboration

Education

Associates degree

Bachelor's degree preferred

Tools

Pro Software (HRIS)

UKG

ADP

Excel

Outlook

Job description

PRO Resources is seeking a Client Account Manager in Minnesota to serve as the main contact for client portfolios, coordinating with payroll, benefits, HR, and risk teams to deliver seamless service experiences. You will advise on HR/compliance, manage expectations, and drive client retention.

The role emphasizes consultative, relationship-driven service, with a focus on optimizing clients’ use of PRO Software and related HR solutions. Strong communication and organization are essential.