Strategic Client Success & Growth Manager

Verra Mobility; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Verra Mobility is seeking a Client Success Manager in New York, NY, to ensure an outstanding experience for clients through effective relationship building and problem-solving. You'll lead client interactions, monitor account performance, and ensure satisfaction while working closely with various departments. A Bachelor's degree and 3-5 years in customer-facing roles are preferred, alongside strong communication and organizational skills.

We champion integrity, accountability, and collaboration, fostering an environment where employees can thrive and innovate.

Qualifications

• 3-5 years' experience in a customer-facing environment or account management.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong organizational and analytical skills.

Responsibilities

• Maintain professional relationships with clients and provide excellent customer service.
• Lead client meetings and address follow-up items.
• Monitor and analyze client performance and communicate findings.
• Onboard new clients and educate them on best practices.

Skills

Client management and relationship building

Excellent communication skills

Problem solving

Detail-oriented

Microsoft Office proficiency

Education

Bachelor's degree or equivalent experience

Job description

Verra Mobility is seeking a Client Success Manager in New York, NY, to ensure an outstanding experience for clients through effective relationship building and problem-solving. You'll lead client interactions, monitor account performance, and ensure satisfaction while working closely with various departments. A Bachelor's degree and 3-5 years in customer-facing roles are preferred, alongside strong communication and organizational skills.

We champion integrity, accountability, and collaboration, fostering an environment where employees can thrive and innovate.