Strategic Client Solutions Lead (Hybrid)

Butler/Till; United States; Hybrid; USD 92,000 - 145,000; Full time

Benefits offered by this job

ESOP

Annual bonus

Full benefits package

Paid time off

100% paid parental leave

Job summary

The Client Solutions Manager at Butler/Till serves as the primary strategic and operational point of contact for clients, translating business requirements into technology solutions. This role bridges client needs with internal product, technology, and delivery teams to ensure on-time, on-budget delivery while strengthening long-term partnerships.

In this hybrid Rochester-based role, you will lead requirements analysis, drive cross-functional collaboration, and identify opportunities to grow our

Qualifications

• 7–10+ years in solutions consulting, sales engineering, or digital strategy.
• Experience in an agency or client services environment supporting multiple clients.
• Deep familiarity with data ecosystems, integrations, APIs, or marketing platforms.
• Experience leading client-facing demos, pitches, or solution presentations.
• Ability to communicate with both technical and business audiences.
• Experience in software, digital, or technology solution environments.

Responsibilities

• Develop trusted advisor relationships with key client stakeholders.
• Translate client business objectives into actionable functional requirements.
• Lead cross-functional collaboration to align objectives with delivery teams.
• Identify opportunities to evolve and expand solutions for clients.
• Monitor client adoption, measure value, and drive retention.

Skills

Solutions consulting

Sales engineering

Technical account management

Digital strategy

Agency environment

Client relationship building

Cross-functional collaboration

Demos & presentations

Job description

The Client Solutions Manager at Butler/Till serves as the primary strategic and operational point of contact for clients, translating business requirements into technology solutions. This role bridges client needs with internal product, technology, and delivery teams to ensure on-time, on-budget delivery while strengthening long-term partnerships.

In this hybrid Rochester-based role, you will lead requirements analysis, drive cross-functional collaboration, and identify opportunities to grow our