Strategic Client Manager - Healthcare RCM & Exec Partnerships

IKS Health; United States; On-site; USD 130,000 - 145,000; Full time

Job summary

IKS Health seeks a Strategic Client Manager (SCM) to lead executive relationships for top enterprise clients and drive value realization across the TruBridge portfolio, including EHR and RCM offerings.

You will apply revenue cycle leadership to improve cash collections, A/R performance, denials, and overall financial health, orchestrating cross-functional teams, managing escalations, and ensuring client success and renewal readiness with measurable outcomes.

Qualifications

• Bachelor’s degree in business administration, Healthcare Management, or a related field (preferred).
• Ability to travel up to 60%.
• 7+ years of healthcare revenue cycle experience, incl 3+ years leading client-facing RCM services.
• Proven success improving client satisfaction, renewals, and growth.
• Ability to analyze revenue cycle performance and present recovery plans.

Responsibilities

• Develop and implement client success plans with retention, satisfaction, risk reduction, and growth objectives.
• Maintain knowledge of each client’s organization to strengthen strategic relationships.
• Measure client satisfaction and engagement through structured feedback and executive conversations.
• Create value realization reporting demonstrating client ROI and renewal decisions.
• Own executive reviews translating revenue cycle data into prioritized actions.

Skills

Executive relationships

Revenue cycle

Strategic accounts

Cross-functional

Healthcare knowledge

Education

Bachelor’s degree in Business / Healthcare

Job description

IKS Health seeks a Strategic Client Manager (SCM) to lead executive relationships for top enterprise clients and drive value realization across the TruBridge portfolio, including EHR and RCM offerings.

You will apply revenue cycle leadership to improve cash collections, A/R performance, denials, and overall financial health, orchestrating cross-functional teams, managing escalations, and ensuring client success and renewal readiness with measurable outcomes.