Strategic Client Growth Manager (Hybrid/Remote)

Orchestra; Los Angeles (CA); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Orchestra is seeking a Client Management Associate to drive growth across existing clients by turning needs into integrated strategies and connecting opportunities with the right Orchestra capabilities. You will work with client relationship leads to identify expansions, renewals and new partnerships, coordinating across teams and managing pricing and scoping.

This role emphasizes a commercial mindset, strong relationship-building, and the ability to deliver persuasive client-ready materials,

Qualifications

• 3–5 years of experience in communications, marketing, business development or related field with client-facing work.
• Agency experience strongly preferred and a commercial mindset.
• Ability to connect clients with cross-functional teams and opportunities.
• Strong writing, research and organizational skills.
• Comfort using AI tools to enhance workflows and outputs.

Responsibilities

• Advance a portfolio of expansion, renewal and extension opportunities across existing Orchestra clients.
• Work with client leads to identify opportunities based on client needs and develop client-ready strategies.
• Think across Orchestra capabilities to build integrated, multi-solution approaches.
• Determine which experts to engage and convene cross-functional teams around opportunities.
• Assess urgency and move quickly from client need to recommendation, scope and pricing.
• Conduct client, industry and competitive research to strengthen recommendations.
• Manage pricing and scoping requests and ensure commercial soundness.
• Route Client Desk requests to the right resources and expertise.
• Facilitate account and renewal planning and proactive growth initiatives.
• Leverage AI to strengthen research, writing and Client Management workflows.

Skills

Client strategy

Agency experience

Commercial mindset

Relationship building

Project management

Writing skills

AI tools

Cross-functional coordination

Tools

AI tools

Job description

Orchestra is seeking a Client Management Associate to drive growth across existing clients by turning needs into integrated strategies and connecting opportunities with the right Orchestra capabilities. You will work with client relationship leads to identify expansions, renewals and new partnerships, coordinating across teams and managing pricing and scoping.

This role emphasizes a commercial mindset, strong relationship-building, and the ability to deliver persuasive client-ready materials,