Strategic Client Growth and Relations Lead

Internet Brands; Seattle (WA); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Dog-friendly office

3 weeks paid vacation

Health, dental, vision insurance

401(k) with company match

Company-paid ORCA card

Paid holidays

Casual dress

Job summary

Internet Brands, Seattle-based, is seeking a Client Relations Manager to lead a team of 8–12 Account Managers. You will drive revenue growth, improve retention, and transform account management into proactive client partnerships in a changing AI-driven marketing landscape.

This role blends leadership and strategic consulting for SMB law firms, with a hybrid Seattle office requirement and compensation targeting base salaries plus variable incentives.

Qualifications

• 3+ years in account management or customer success leadership.
• 2+ years of team management experience.
• Proven growth and retention in SMB digital marketing, SaaS, or online marketplaces.
• Strong leadership and change management capabilities.
• Analytical and data-driven decision making.
• Excellent communication with executive presence.

Responsibilities

• Lead and coach a team of 8–12 Account Managers to hit revenue and retention goals.
• Transform account management into proactive client partnerships.
• Champion value proposition in an AI-driven market with clear positioning.
• Use data-driven insights to identify upsell opportunities and optimize engagement.
• Lead toolchain transformation and portfolio evolution with clarity.
• Foster a resilient, collaborative culture focused on clients.

Skills

Account Management leadership

Data-driven decisions

Analytical skills

Executive presence

Communication skills

SaaS experience

Job description

Internet Brands, Seattle-based, is seeking a Client Relations Manager to lead a team of 8–12 Account Managers. You will drive revenue growth, improve retention, and transform account management into proactive client partnerships in a changing AI-driven marketing landscape.

This role blends leadership and strategic consulting for SMB law firms, with a hybrid Seattle office requirement and compensation targeting base salaries plus variable incentives.