Strategic Client-Facing Project Manager

ROI Communication; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

ROI Communication is seeking a Project Manager to lead client engagements from initiation to completion, coordinating timelines, resources, deliverables and stakeholder communication. The role drives multiple projects across accounts, builds client relationships, and thrives in a fast-paced environment.

Ideal candidates will manage cross-functional teams, mitigate risks, and ensure on-time, high-quality delivery while supporting internal initiatives and continuous improvement of PM processes.

Qualifications

• Bachelor's degree required.
• PMP, CAPM or equivalent certification preferred.
• 4+ years managing complex projects from initiation to completion.
• 3+ years in professional services or client-facing environment preferred.

Responsibilities

• Provide end-to-end project management across multiple concurrent projects, including plans, timelines, resources, meetings, schedules and deliverables.
• Identify risks, issues, dependencies and roadblocks and proactively develop solutions.
• Establish clear roles, milestones, and expectations throughout the project lifecycle.
• Facilitate project meetings with decisions, actions and next steps documented.
• Monitor progress and communicate changes, risks or decisions impacting scope, timing, budget or delivery.
• Coordinate multiple projects while maintaining quality and deadlines.
• Support internal initiatives with cross-functional teams and timelines.
• Maintain accurate project documentation in PM systems.
• Assist with forecasting, resource planning and services operations.

Skills

Relationship builder

High performer

Expert

Owner

Education

Bachelor's degree

CAPM/PMP certification preferred

Tools

Smartsheet

Asana

Wrike

Monday.com

Microsoft 365

Google Workspace

Zoom

Claude

Microsoft Copilot

Gemini

ChatGPT

Job description

ROI Communication is seeking a Project Manager to lead client engagements from initiation to completion, coordinating timelines, resources, deliverables and stakeholder communication. The role drives multiple projects across accounts, builds client relationships, and thrives in a fast-paced environment.

Ideal candidates will manage cross-functional teams, mitigate risks, and ensure on-time, high-quality delivery while supporting internal initiatives and continuous improvement of PM processes.