Strategic Client Engagement & Research Liaison

US Tech Solutions, Inc.; Irving (TX); On-site; USD 45,000 - 75,000; Part time

Job summary

US Tech Solutions, Inc. is seeking a Client Engagement Services Specialist to connect clients and internal teams with the right research experts, delivering high-quality service.

You will understand client requirements, coordinate with analysts, and provide insights that support strategic business and technology decisions. This 6-month role emphasizes rapid learning, multitasking, and building strong stakeholder relationships across cross-functional teams.

Qualifications

• Bachelor’s degree or equivalent relevant customer service experience.
• Experience in customer service, stakeholder management, or account management is advantageous.
• Ability to learn quickly and manage multiple priorities while delivering high-quality service.

Responsibilities

• Understand client and internal stakeholder requirements and identify relevant subject matter experts.
• Coordinate requests between clients, internal teams, and research analysts.
• Provide relevant research, insights, and resources to support business decision-making.
• Analyze client queries and determine effective approaches to resolving complex challenges.
• Build and maintain strong working relationships with internal stakeholders and research professionals.
• Read and interpret industry research to understand emerging technologies and trends.
• Deliver professional, executive-level customer service through timely communication.
• Manage multiple requests simultaneously with accuracy and quality.

Skills

Client Service

Communication

Analytical Thinking

Problem-Solving

Business Acumen

Research and Information Analysis

Stakeholder Management

Time Management

Technology Savviness

Teamwork

Adaptability

Education

Bachelor's degree in any discipline

Equivalent relevant customer service experience

Job description

US Tech Solutions, Inc. is seeking a Client Engagement Services Specialist to connect clients and internal teams with the right research experts, delivering high-quality service.

You will understand client requirements, coordinate with analysts, and provide insights that support strategic business and technology decisions. This 6-month role emphasizes rapid learning, multitasking, and building strong stakeholder relationships across cross-functional teams.