Strategic Client Delivery Leader (Hybrid | Coaching)

BetterUp; Austin (TX); Hybrid; USD 194,400 - 243,000; Full time

Benefits offered by this job

Access to BetterUp coaching

Flexible paid time off

401(k) self contribution

Medical, dental, and vision insurance

Job summary

A transformative company is seeking a Client Delivery Director in Austin, TX. The ideal candidate will manage client delivery and facilitate relationships post-sale. With 10+ years of experience in software delivery, you'll ensure clients receive top service through effective communication and project management. This hybrid role allows for collaboration in a vibrant culture while offering competitive benefits including coaching, medical insurance, and flexibility for work-life balance.

Qualifications

• 10+ years of software and/or service delivery experience (execution and/or leadership).
• 5+ years of experience leading enterprise-wide SaaS platform deployments.
• Extensive experience advising and building relationships with executive-level clients.

Responsibilities

• Orchestrate the end-to-end delivery of the BetterUp platform.
• Establish and maintain strong client relationships post-sale.
• Design mechanisms to monitor delivery efficacy and customer experience.

Skills

Software and service delivery experience

Excellent communication skills

Program/project management skills

Influencing stakeholders

Risk identification and remediation

Job description

A transformative company is seeking a Client Delivery Director in Austin, TX. The ideal candidate will manage client delivery and facilitate relationships post-sale. With 10+ years of experience in software delivery, you'll ensure clients receive top service through effective communication and project management. This hybrid role allows for collaboration in a vibrant culture while offering competitive benefits including coaching, medical insurance, and flexibility for work-life balance.