Strategic Client Accounts Lead - In Office

Ultipro; Tempe (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

INW Phoenix Formulations is seeking an experienced Accounts Manager to develop strong relationships with customers, manage multi-account portfolios and ensure timely delivery of nutritional supplements. You will serve as lead contact for key accounts with $1M+ in annual revenue and provide exceptional service.

The role requires initiative, detail orientation and the ability to present sales reports, forecast demand and coordinate with R&D, QA and Logistics to meet commitments.

Qualifications

• BA/BS degree in Business Administration, Sales, Project Management or relevant field is required.
• Demonstrated ability to communicate and influence credibly at all levels including executives.
• Proficiency with CRM software and MS Office (Excel, Outlook) is required.

Responsibilities

• Communicate with customers, internal departments and other individuals to answer questions and process purchase orders.
• Acquire understanding of customer needs and relate them to the company’s capabilities.
• Propose solutions that create win-win opportunities and build long-lasting partnerships.
• Lead as the primary contact for all matters relating to customer accounts.
• Receive RFQs and coordinate with internal teams to price and submit to leadership for final approval.
• Monitor orders from R&D to production and on-time delivery.
• Maintain and update customer product documentation and pricing.
• Coordinate shipments and provide weekly/monthly status updates.

Skills

Customer relationship management

Negotiation

Strategic account planning

Education

BA/BS degree in Business Administration, Sales, Project Management or relevant field

Tools

CRM Software

Microsoft Office

Excel

Outlook

Job description

INW Phoenix Formulations is seeking an experienced Accounts Manager to develop strong relationships with customers, manage multi-account portfolios and ensure timely delivery of nutritional supplements. You will serve as lead contact for key accounts with $1M+ in annual revenue and provide exceptional service.

The role requires initiative, detail orientation and the ability to present sales reports, forecast demand and coordinate with R&D, QA and Logistics to meet commitments.