Strategic Client Account Manager — Hospitality & Analytics

Aramark; Louisville (KY); Hybrid; USD 89,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

Paid time off

Job summary

Aramark is seeking a Client Account Manager in Louisville, KY or remote for the right candidate. You will manage a key strategic client, coordinate with the Director of Account Management, and drive initiatives, reporting, and compliance to achieve client objectives.

You will serve as the main liaison between the client, suppliers, and Avendra stakeholders, developing plans to increase participation and retention while aligning resources to business goals.

Qualifications

• 3-5 years of experience in account management, client services, hospitality operations, supply chain management, or related field.
• Excellent attention to detail in emails, presentations, analyses, and initiatives.

Responsibilities

• Establish and maintain relationships with key contacts, suppliers, and internal teams.
• Serve as primary day-to-day contact to ensure client engagement and satisfaction.
• Support development and execution of account plans aligning with client goals and contracts.
• Coordinate ongoing account initiatives, milestones, and deliverables on schedule.
• Develop and deliver recurring reporting, dashboards, and analyses related to spend and participation.

Skills

Client relationships

Project management

Analytics

Executive communication

Cross-functional collaboration

Prioritization

Multi-priority management

Data storytelling

Problem solving

Accountability

Hospitality procurement

Continuous improvement

Education

BS/BA in related field

Job description

Aramark is seeking a Client Account Manager in Louisville, KY or remote for the right candidate. You will manage a key strategic client, coordinate with the Director of Account Management, and drive initiatives, reporting, and compliance to achieve client objectives.

You will serve as the main liaison between the client, suppliers, and Avendra stakeholders, developing plans to increase participation and retention while aligning resources to business goals.