Strategic Claims Specialist - Auto, Property & Liability

Old Republic Commercial Risk; Camp Hill (Cumberland County); On-site; USD 65,000 - 90,000; Full time

Job summary

Old Republic Commercial Risk seeks an experienced claims adjuster to investigate, evaluate, reserve and resolve commercial property, auto and liability claims. Provide superior customer service to internal and external business partners and administer resolutions in line with jurisdictional requirements and company guidelines.

Responsibilities include timely disposition, reserve management, and collaboration with vendors to balance expenses and loss outcomes.

Qualifications

• Bachelor's degree or equivalent experience.
• 4 years of commercial claims experience required; auto claims experience required; property and GL experience a plus.
• Experience with multi-state claims.
• Experience handling litigated files.
• Applicable adjusters licenses required.
• Familiarity with coverage, negligence principles, investigation and negotiation techniques.
• Strong organizational skills and detail oriented.
• Excellent verbal and written communication skills.
• MS Office proficiency (Word, Excel, PowerPoint).

Responsibilities

• Promptly investigate all assigned claims for coverage, liability, damages, subrogation and contribution.
• Ensure timely disposition of all claims in accordance with regulatory and statutory requirements.
• Establish appropriate loss and expense reserves with documented rationale.
• Maintain and adjust reserves over the life of the claim to reflect changes in exposure.
• Notify appropriate claims management when exposure exceeds authority.
• Negotiate claims resolution within granted authority.
• Establish and execute action plans for claim resolution including loss cost management.
• Work collaboratively with internal and external business partners in investigating and reaching appropriate disposition of all claims.
• Select and manage service vendors to balance expenses and loss outcomes.
• Maintain knowledge of regulatory requirements for assigned claims territory.
• Demonstrate proficiency through timely execution of best claim practices.
• Communicate effectively with internal and external customers on claims and account issues.
• Maintain and manage a diary system and claim pending to resolve all claims.
• Demonstrate commitment to Code of Business Conduct and Ethics.

Skills

Organizational skills

Attention to detail

Verbal communication

Written communication

Independent work

Negotiation techniques

MS Office proficiency

Education

Bachelor's degree or equivalent experience

Tools

Word

Excel

PowerPoint

Job description

Old Republic Commercial Risk seeks an experienced claims adjuster to investigate, evaluate, reserve and resolve commercial property, auto and liability claims. Provide superior customer service to internal and external business partners and administer resolutions in line with jurisdictional requirements and company guidelines.

Responsibilities include timely disposition, reserve management, and collaboration with vendors to balance expenses and loss outcomes.