Strategic Chief of Staff, Global Partnerships

ServiceNow; California; Hybrid; USD 173,000 - 303,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away

Family leave programs

Job summary

ServiceNow seeks a Chief of Staff to join the Global Partnerships & Channels Organization (GPC) and report to the VP of Global Partnerships. The role is a strategic partner and execution backbone, driving initiatives across the global partnerships function.

The position requires 8+ years in strategy or chief of staff roles, with SaaS and partnerships experience, MBA preferred, and exceptional communication. Base pay, equity, and benefits are location-dependent.

Qualifications

• 8+ years of progressive experience in management consulting, strategy & operations, or chief of staff roles.
• Experience in partnerships, alliances, channels, or business development environments preferred.
• MBA from a top-tier program preferred, or equivalent experience.
• Ability to partner with senior executives and drive cross-functional execution.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Advise the GVP of Global Partnerships and leadership with strategic insights and recommendations.
• Drive operating model, planning cycles, and governance cadences for partnerships.
• Lead cross-functional initiatives across Ops, Marketing, IT, and Sales to meet objectives.
• Coordinate internal communications and ensure clear ownership and milestones.

Skills

Strategic planning

Executive communication

Cross-functional leadership

SaaS experience

Data-driven decisions

Education

MBA (preferred)

Tools

Dynamics

Microsoft Office

Tableau/BI tools

Job description

ServiceNow seeks a Chief of Staff to join the Global Partnerships & Channels Organization (GPC) and report to the VP of Global Partnerships. The role is a strategic partner and execution backbone, driving initiatives across the global partnerships function.

The position requires 8+ years in strategy or chief of staff roles, with SaaS and partnerships experience, MBA preferred, and exceptional communication. Base pay, equity, and benefits are location-dependent.