Global Partner Ops Strategist - GTM & Revenue

ServiceNow; San Diego (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Generous family leave

Matched donations

Annual learning stipends

Flexible PTO

Competitive retirement plan

Paid volunteer time

Job summary

ServiceNow is seeking a strategic leader to manage External Partner Relationships and Pre-Buy governance for our largest GSI. You will own end-to-end pre-buy execution, coordinate across Deal Desk, Revenue Ops, Finance, Legal, and Comp, and provide executive-ready risk and opportunity analyses.

The role requires senior experience in channel sales and partner operations within global enterprise SaaS, with strong proficiency in Salesforce, Power BI, and Excel.

Qualifications

• 5+ years in Channel Sales, Partner Operations, GTM Operations, or Sales Strategy in global enterprise SaaS.

Responsibilities

• Serve as the primary Pre-Buy contact for ServiceNow’s largest GSI, guiding deal structure, exceptions, and escalations.
• Own weekly operating cadence including burndown reviews, pipeline calls, and exception handling with full partner visibility.
• Balance partner advocacy with internal compliance to meet revenue recognition, compensation, and policy requirements.
• Own end-to-end Pre-Buy execution across cross-functional teams, removing barriers and handling inventory tracking, OPTY validation, add-backs, swaps, and reconciliation.
• Produce weekly executive-ready reports on burndown by GEO, forecast stages, and remaining inventory with bridge normalization.
• Identify slow-burn patterns, stranded inventory, and expiration risks; surface actions with leadership guidance.

Tools

Salesforce

Power BI

Excel

Job description

ServiceNow is seeking a strategic leader to manage External Partner Relationships and Pre-Buy governance for our largest GSI. You will own end-to-end pre-buy execution, coordinate across Deal Desk, Revenue Ops, Finance, Legal, and Comp, and provide executive-ready risk and opportunity analyses.

The role requires senior experience in channel sales and partner operations within global enterprise SaaS, with strong proficiency in Salesforce, Power BI, and Excel.