Strategic Caregiver Programs Lead

Howard County Government; Mead (WA); On-site; USD 70,000 - 89,000; Full time

Job summary

Howard County Government seeks a qualified professional to develop, coordinate, and oversee the Family Caregiver Support Program (FCSP) within the Area Agency on Aging, ensuring compliance with federal and state regulations. The role includes program development, outreach, partnerships, and performance tracking.

The position requires a Bachelor's Degree and at least one year of related experience, plus strong communication, supervisory, and data management skills.

Qualifications

• Bachelor's Degree from an accredited college or university in Social Work, Gerontology, Administration, Public Health, or related fields; or training and experience in related fields equivalent to a college degree plus experience working in federally funded Aging programs or similar program.
• Program supervision and evaluation experience.
• Strong interpersonal skills, excellent oral and written communication skills and the ability to work well with an ethnically diverse population.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), database management and spreadsheet applications.
• Proficiency in virtual platforms and use of technology for human services delivery.

Responsibilities

• Administer the Family Caregiver Support Program (FCSP) ensuring compliance with federal and state regulations.
• Implement systems to measure client outcomes and promote continuous quality improvement.
• Oversee all data collection, program compliance, and reports to the Maryland Department of Aging or other requesters.
• Update the FCSP and potentially other sections of the Area Plan yearly.
• Actively participate as a member of the AAA management team.
• Participate in activities related to Emergency Management, including work outside normal business hours.
• Manage the design, delivery, and evaluation of consumer-driven support services for caregivers and their loved ones.
• Oversee the marketing of the FCSP to caregivers, including directing and expanding outputs such as the annual Caregiver Conference, newsletters, education events, Trualta, etc.
• Develop and give public presentations to promote FCSP and other AAA programs.
• Supervise and guide the Family Caregiver Program Support Specialist and other assigned staff to ensure fulfillment of program requirements and quality customer service.
• Develop and manage program budgets to ensure maximization of resources.
• Develop community caregiver coalitions and collaborate with partner agencies to identify caregivers and maintain a supportive service network.
• Assure effective communication with stakeholders such as AARP and the Alzheimer’s Association.
• Foster community awareness about the needs of caregivers.
• Engage in advocacy efforts to influence public policy on issues affecting caregivers.

Skills

Interpersonal skills

Communication skills

Microsoft Office

Database management

Spreadsheets

Education

Bachelor's Degree

Tools

Database management

Spreadsheets

Job description

Howard County Government seeks a qualified professional to develop, coordinate, and oversee the Family Caregiver Support Program (FCSP) within the Area Agency on Aging, ensuring compliance with federal and state regulations. The role includes program development, outreach, partnerships, and performance tracking.

The position requires a Bachelor's Degree and at least one year of related experience, plus strong communication, supervisory, and data management skills.