Strategic Capacity & Forecasting Analyst

Texas Capital Bank; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Texas Capital Bank seeks a Capacity & Forecasting Analyst to develop volume forecasts, capacity models, and workforce analytics across Banking Operations. You will partner with leaders to forecast demand, optimize staffing, and improve service levels, using data-driven insights.

The role focuses on forecasting accuracy, budgeting support, and governance of forecasting standards while coordinating with Process Excellence to establish a Center of Excellence.

Qualifications

• Bachelor's degree required in a related field such as Business, Finance, Economics, Mathematics, Statistics or Data Analytics.
• 3-5 years of experience in capacity planning, workforce management, forecasting, and analytics in banking or financial services preferred.
• Strong Excel skills with pivot tables, Power Query and complex formulas; experience with data visualization tools such as Power BI or Tableau.

Responsibilities

• Develop short-, medium-, and long-term forecasts for operational volumes.
• Build and maintain capacity models to determine staffing requirements.
• Analyze workforce utilization, productivity, and workload distribution.
• Develop dashboards and recurring reports for management review.
• Support governance by documenting methodologies, rules, and assumptions.

Skills

Advanced Excel

Power BI

Data analysis

SQL

Python

Forecasting

Analytical thinking

Education

Bachelor's degree in Business/Finance/Economics/Mathematics/Statistics/Data Analytics

Tools

Power BI

Tableau

SQL

Job description

Texas Capital Bank seeks a Capacity & Forecasting Analyst to develop volume forecasts, capacity models, and workforce analytics across Banking Operations. You will partner with leaders to forecast demand, optimize staffing, and improve service levels, using data-driven insights.

The role focuses on forecasting accuracy, budgeting support, and governance of forecasting standards while coordinating with Process Excellence to establish a Center of Excellence.