Strategic Business Solutions Manager

Mphasis; Princeton (CA); On-site; USD 95,000 - 165,000; Full time

Job summary

Mphasis, based in Berkeley Heights, New Jersey, seeks a Sr. Manager in Business Solutions with strong analytics to bridge IT and business needs. You will gather requirements, analyze data, and deliver actionable insights to improve processes and performance.

The role emphasizes stakeholder collaboration, documentation, and end-user training, ensuring solutions align with strategic objectives and drive measurable improvements across the organization.

Qualifications

• Proven experience as a Business Analyst with strong BA methodologies.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills to engage stakeholders at all levels.
• Proficiency in data analysis tools and techniques.
• Experience creating detailed documentation including BRD and functional specs.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Collaborate with stakeholders to gather, document, and analyze business requirements.
• Translate business needs into functional specs for IT development teams.
• Conduct data analysis to identify trends, patterns, and opportunities for improvement.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Develop and maintain process documentation including models and use cases.
• Support project management activities including planning, execution, and monitoring of deliverables.
• Act as a liaison between business units and technical teams to ensure alignment.
• Provide training and support to end-users on new systems and processes.
• Continuously assess and improve business processes to enhance efficiency and effectiveness.

Skills

Business analysis

Analytical thinking

Stakeholder management

Data analysis

Requirements gathering

Documentation

Education

Bachelor's degree in Business Administration / IT

Certifications in BA or PM (e.g., PMP)

Tools

Excel

PowerPoint

Microsoft Office

Job description

Mphasis, based in Berkeley Heights, New Jersey, seeks a Sr. Manager in Business Solutions with strong analytics to bridge IT and business needs. You will gather requirements, analyze data, and deliver actionable insights to improve processes and performance.

The role emphasizes stakeholder collaboration, documentation, and end-user training, ensuring solutions align with strategic objectives and drive measurable improvements across the organization.