Sr. Manager-Business Solutions

Mphasis; Princeton (CA); On-site; USD 95,000 - 165,000; Full time

Job summary

Mphasis, based in Berkeley Heights, New Jersey, seeks a Sr. Manager in Business Solutions with strong analytics to bridge IT and business needs. You will gather requirements, analyze data, and deliver actionable insights to improve processes and performance.

The role emphasizes stakeholder collaboration, documentation, and end-user training, ensuring solutions align with strategic objectives and drive measurable improvements across the organization.

Qualifications

• Proven experience as a Business Analyst with strong BA methodologies.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills to engage stakeholders at all levels.
• Proficiency in data analysis tools and techniques.
• Experience creating detailed documentation including BRD and functional specs.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Collaborate with stakeholders to gather, document, and analyze business requirements.
• Translate business needs into functional specs for IT development teams.
• Conduct data analysis to identify trends, patterns, and opportunities for improvement.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Develop and maintain process documentation including models and use cases.
• Support project management activities including planning, execution, and monitoring of deliverables.
• Act as a liaison between business units and technical teams to ensure alignment.
• Provide training and support to end-users on new systems and processes.
• Continuously assess and improve business processes to enhance efficiency and effectiveness.

Skills

Business analysis

Analytical thinking

Stakeholder management

Data analysis

Requirements gathering

Documentation

Education

Bachelor's degree in Business Administration / IT

Certifications in BA or PM (e.g., PMP)

Tools

Excel

PowerPoint

Microsoft Office

Job description

Job Title: Business Analyst Designation: Sr. Manager-Business Solutions

Job Summary We are seeking a highly skilled and motivated Business Analyst to join our team as a Sr. Manager in Business Solutions. The ideal candidate will possess a strong analytical mindset and a deep understanding of business processes. This role is critical in bridging the gap between IT and business units, ensuring that technology solutions align with business needs and objectives. The successful candidate will be responsible for gathering requirements, analyzing data, and providing actionable insights to drive business improvements.

Location: Berkeley Heights, New Jersey, US

Responsibilities

• Collaborate with stakeholders to gather, document, and analyze business requirements.
• Translate business needs into functional specifications for IT development teams.
• Conduct data analysis to identify trends, patterns, and opportunities for improvement.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Develop and maintain process documentation, including business process models and use cases.
• Support project management activities, including planning, execution, and monitoring of project deliverables.
• Act as a liaison between business units and technical teams to ensure alignment and understanding.
• Provide training and support to end-users on new systems and processes.
• Continuously assess and improve business processes to enhance efficiency and effectiveness.

Mandatory Skills

• Proven experience as a Business Analyst with a strong understanding of business analysis methodologies.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Proficiency in data analysis tools and techniques.
• Experience in creating detailed documentation, including business requirements and functional specifications.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Skills

• Familiarity with project management methodologies and tools.
• Experience in process improvement methodologies such as Lean or Six Sigma.
• Knowledge of software development life cycle (SDLC) and agile methodologies.
• Experience with data visualization tools and techniques.
• Understanding of industry-specific regulations and compliance requirements.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Relevant certifications in business analysis or project management are a plus.
• Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to adapt to changing business needs and priorities.

Equal Opportunity Employer

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision and to view the E-Verify posting.
Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to [e-mail] and let us know your contact information and the nature of your request.

Other details

Salary range $95000 to $165000