Strategic Business Relationship Manager

CareFirst BlueCross BlueShield; Reston (VA); On-site; USD 117,000 - 209,000; Full time

Job summary

CareFirst BlueCross BlueShield is seeking a seasoned Business Relationship Manager (BRM) to serve as a trusted advisor between business partners and technology teams. The BRM translates needs into opportunities, aligns with enterprise roadmap, and helps scale operations through strategy, governance, and cross-functional collaboration.

Ideal candidates bring a decade of related experience, strong relationship-building skills, and proficiency with Power BI and MS Office for performance reporting

Qualifications

• Education: Bachelor's Degree in IT, Engineering, Business or related field or equivalent experience (additional 4 years applicable).
• 10 years progressive experience in business/system analysis, program/project management or advisory/delivery.
• Experience delivering complex initiatives in matrix, cross-functional teams.

Responsibilities

• Maintain customer profiles and relationships; capture contacts, trends, challenges, environment, initiatives.
• Identify needs, shape ideas, and demonstrate value of tech-enabled solutions.
• Measure value realization, performance metrics, and customer satisfaction for initiatives.

Skills

Relationship management

Verbal & written communication

Analytical thinking

Cross-functional collaboration

Executive stakeholder engagement

Strategic thinking

Education

Bachelor's degree

Tools

Power BI

Excel

MS Office

Job description

CareFirst BlueCross BlueShield is seeking a seasoned Business Relationship Manager (BRM) to serve as a trusted advisor between business partners and technology teams. The BRM translates needs into opportunities, aligns with enterprise roadmap, and helps scale operations through strategy, governance, and cross-functional collaboration.

Ideal candidates bring a decade of related experience, strong relationship-building skills, and proficiency with Power BI and MS Office for performance reporting