Strategic Business Operations Lead – Scale Impact

Headway; New York (NY); On-site; USD 105,400 - 155,000; Full time

Benefits offered by this job

Equity compensation

Medical, Dental, and Vision coverage

Work-from-Home Stipend

Flexible PTO

Employee Assistance Program (EAP)

Job summary

Headway is looking for a Business Operations Lead to join our team in New York, NY. You will drive complex cross-functional initiatives and improve operational efficiency while directly impacting mental healthcare accessibility. With 5-7 years of experience in operational roles, you will manage workflows and utilize data tools to inform strategic decisions.

The expected compensation for this position ranges from $105,400 to $155,000, based on qualifications and location. Benefits include comprehensive health coverage, equity compensation, and flexible PTO.

Qualifications

• 5-7 years of experience in operational roles at high-growth companies.
• Experience in consulting, finance, or business operations preferred.
• Comfortable working through ambiguity.

Responsibilities

• Drive complex, cross-functional initiatives that advance pod-level objectives.
• Build scalable workflows and processes to improve efficiency and reliability.
• Leverage data tools to extract insights and guide organizational priorities.

Skills

Problem-solving skills

Data tools proficiency (Looker, Excel, SQL)

Operational design

Cross-functional coordination

Tools

Excel

SQL

Looker

Job description

Headway is looking for a Business Operations Lead to join our team in New York, NY. You will drive complex cross-functional initiatives and improve operational efficiency while directly impacting mental healthcare accessibility. With 5-7 years of experience in operational roles, you will manage workflows and utilize data tools to inform strategic decisions.

The expected compensation for this position ranges from $105,400 to $155,000, based on qualifications and location. Benefits include comprehensive health coverage, equity compensation, and flexible PTO.