Manager, Clinical Business Operations

Headway; United States; Hybrid; USD 110,000 - 173,000; Full time

Job summary

Headway is seeking a leader for clinical operations at a mental health startup transforming patient access to affordable therapy. This role offers a competitive salary between $110k and $173k and the opportunity to drive operations at a mission-driven company.

The ideal candidate has over 5 years in healthcare operations, strong leadership skills, and experience in optimizing systems. Join Headway and have a direct impact on scaling operations and improving access to mental health services!

Qualifications

• 5+ years in healthcare operations or clinical administration.
• Experience building scalable systems with cross-functional teams.
• Bachelor’s degree preferred; MBA or certification in healthcare operations is a plus.

Responsibilities

• Oversee end-to-end clinical workflows and compliance initiatives.
• Collaborate with teams to optimize operations.
• Manage budgets and forecasting for clinical operations.
• Drive process improvements using data and clinician feedback.
• Establish best practices for hypergrowth.

Skills

Healthcare operations leadership

Cross-functional management

Budgeting and forecasting

Process improvement

Education

Bachelor's degree or MBA

Job description

Overview

Lead clinical operations at a mental health startup that has already changed a million lives and raised major Series D funding. This $110k–$173k salary role offers the chance to scale operations at a mission‑driven company where your leadership directly impacts patient access to affordable therapy.

Responsibilities

• Oversee end‑to‑end clinical workflows and compliance initiatives.
• Collaborate across clinical, product, and business teams to optimize operations.
• Manage budgets and forecasting for clinical operations functions.
• Drive process improvements using data and clinician feedback.
• Establish best practices that set the foundation for hypergrowth.

Qualifications

• 5+ years in healthcare operations, clinical administration, or similar leadership roles.
• Bachelor’s degree preferred; an MBA or healthcare operations certification is valuable.
• Experience building scalable systems and managing cross‑functional stakeholders.