Strategic Business Analyst — Hybrid, Growth & AI-Driven

USG Insurance Services, Inc.; Canonsburg (Washington County); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Short-Term & Long-Term Disability

Medical/Dental/Vision & Life insurance

401(k) retirement plan

FSA & Dependent Care FSA

Tuition reimbursement

In-person training with corporate team

USG University training

Job summary

USG Insurance Services, Inc. in Canonsburg, PA is seeking a Senior Business Analyst to bridge business and IT, translating requirements into technical solutions. You will work with stakeholders and developers, define BRDs, and shape project scope while driving UAT and continuous improvement.

The role demands 5+ years of BA experience, strong communication, and the ability to manage multiple initiatives in a hybrid, 40-hour workweek environment. Local authorization to work in the U.S. is required.

Qualifications

• 5+ years of Business Analyst experience
• Bachelor’s degree in business administration, Computer Science, MIS, or a related field
• Experience interacting with executive leadership and software development teams
• Strong analytical and problem-solving skills; able to manage and prioritize multiple projects
• Excellent oral and written communication skills - able to convey business requirements and technical needs clearly and concisely
• Excellent client and interpersonal skills; work effectively with internal and external partners
• Organized, detail-oriented, and comfortable self-managing with ownership of your work

Responsibilities

• Serve as key liaison between the business and IT/development teams
• Analyze complex business problems and assess how technology may solve them
• Recommend solutions - new features, new software, or software updates
• Formalize the objectives and scope of business systems (project planning and startup)
• Consult with the business to develop project requirements and Business Requirements Documentation (BRD)
• Develop user acceptance test plans with the business for new software or major enhancements
• Support solution design by contributing at design sessions, helping translate requirements into workable business solutions
• Recommend additional data or services needed to address key business issues; research third-party solutions as needed
• Adhere to SDLC standards; work with external partners and vendors as needed
• Support UAT execution, post-implementation support, and test case execution
• Act as liaison between business and development to manage requests for additional scope or process changes
• Bridge business and IT during major issues, and provide ongoing support to the business as key issues arise
• Stay current on business processes, strategy, and related system solutions to support continuous improvement
• Participate in system design and configuration activities; translate functional/business specs into technical specs with the technical team
• Develop customer-focused documentation for software solutions (e.g., wireframes, use cases, business rules)

Skills

Business analysis

Requirements gathering

Stakeholder communication

Analytical thinking

Project prioritization

Education

Bachelor's degree in business administration, Computer Science, MIS, or related field

Tools

JIRA

SQL

Cloud AWS

Job description

USG Insurance Services, Inc. in Canonsburg, PA is seeking a Senior Business Analyst to bridge business and IT, translating requirements into technical solutions. You will work with stakeholders and developers, define BRDs, and shape project scope while driving UAT and continuous improvement.

The role demands 5+ years of BA experience, strong communication, and the ability to manage multiple initiatives in a hybrid, 40-hour workweek environment. Local authorization to work in the U.S. is required.