Strategic Business Analyst for Housing Access & Operations

NYC Department of Housing Preservation & Development

New York (NY)

On-site

USD 65,000 - 90,000

Full time

6 days ago

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Job summary

NYC Department of Housing Preservation and Development is seeking a proactive Business Analyst to join the HAS team. The PSA unit will translate stakeholder needs into technology solutions and work with HPD's Technology Division and vendors to develop and maintain applications.

You will balance attention to detail with strong communication to engage a broad set of stakeholders and report to the Director, Program Strategy.

Qualifications

A baccalaureate degree and two years of experience in community work or related duties.
High school graduation or equivalent and six years of experience in community work or related duties.
Education and/or experience equivalent to the above with at least one year of additional relevant experience.

Responsibilities

Develop an in-depth knowledge of HAS operations and design new processes to meet strategic goals.
Facilitate meetings with stakeholders to gather requirements and provide updates.
Lead discussions on business requirements with business and tech teams.
Capture requirements, create workflows, and translate to technical specs.
Improve enterprise systems and drive solution implementations.
Interface with technology providers and support test plans.
Conduct user acceptance testing.
Convey requirements using process flows, user stories, and use cases.
Coordinate with other analysts and PMs to ensure integration.
Maintain project plans and ensure timelines from conception to delivery.