Strategic Business Analyst — Child Welfare Modernization

Maximus; Saint Paul (MN); On-site; USD 90,000 - 110,000; Full time

Job summary

Maximus is seeking a Business Analyst to translate program and policy needs into clear requirements, process documentation, and functional specifications for large child welfare modernization projects.

You will collaborate with client leadership, program staff, technical teams, vendors, IV&V/PMO resources, and other stakeholders to validate workflows, identify gaps, and ensure alignment with federal and state requirements and implementation readiness.

Qualifications

• Bachelor's degree or higher in a related field.
• 3-5 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.

Responsibilities

• Deliver consulting project activities for various projects.
• Analyze complex data and identify patterns, recommend actions, and measure outcomes.
• Coordinate with technical staff to understand business requirements, specifications, and processes.
• Conduct market research and understand market trends.
• Create system functional specifications from business requirements.
• Interact with organization and client managers.
• Perform cost/schedule monitoring.
• Identify additional product and service opportunities in customer organization.
• Elicit, analyze, document, and validate business, functional, reporting, interface, data, and operational requirements for child welfare system modernization workstreams.
• Facilitate requirements sessions, workshops, interviews, and working meetings with stakeholders.
• Document current-state and future-state business processes, workflows, use cases, user stories, business rules, process maps, and functional specifications.
• Support traceability between business objectives, requirements, system design, testing, implementation readiness, and project deliverables.
• Analyze gaps, risks, issues, assumptions, dependencies, and operational impacts across program areas.
• Support review of vendor deliverables, system requirements, design documentation, test scenarios, training materials, conversion plans, readiness assessments, and implementation artifacts.
• Coordinate with project managers and teams to track decisions and milestones.
• Assist with data conversion, interface, reporting, eligibility, provider management, payments, portals, mobility, and other modernization workstreams.
• Prepare client-ready documentation, status updates, meeting notes, analyses, and deliverables.
• Support QA, UAT, defect triage, implementation readiness, go-live readiness, stabilization, and post-implementation activities.
• Promote alignment with CCWIS, confidentiality, accessibility, and security requirements.
• Work effectively in a consulting environment with cross-functional teams.
• Regular attendance; other duties as assigned.

Skills

Business requirements

Functional specifications

Requirements elicitation

Process documentation

Stakeholder management

Data analysis

Project coordination

Vendor coordination

Education

Bachelor’s degree in business administration, information systems, social work, public administration, human services, or related field

Tools

MS Word

Excel

PowerPoint

Visio

Project

SharePoint

Teams

Job description

Maximus is seeking a Business Analyst to translate program and policy needs into clear requirements, process documentation, and functional specifications for large child welfare modernization projects.

You will collaborate with client leadership, program staff, technical teams, vendors, IV&V/PMO resources, and other stakeholders to validate workflows, identify gaps, and ensure alignment with federal and state requirements and implementation readiness.