Strategic Broker Relations Director

Coastal Waste & Recycling, Inc.; Boca Raton (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Highly Competitive Pay

Comprehensive Medical, Dental & Vision

401(k) with Company Match

Paid Time Off

Professional Development & Career Grow

Career Growth Opportunities

Job summary

Coastal Waste & Recycling, Inc. seeks a Director of Broker Relations to lead and grow Coastal’s broker network, consultants, agents, and strategic industry partners.

You will own the broker-channel strategy and act as a senior relationship leader across Sales, Operations, Finance, Pricing, Customer Experience, Marketing, and Legal. You will build relationships, assess opportunities, and connect brokers with Coastal’s capabilities while staying attuned to market conditions and competitor

Qualifications

• 7+ years of progressive experience in waste and recycling, environmental services, business development, strategic accounts, broker relations, or a related commercial role.
• Experience developing and managing broker, consultant, strategic partner, national account, or third‑party sales relationships.
• Strong understanding of pricing, margins, contract structures, commissions, and service profitability.
• Executive presence and ability to represent Coastal with brokers, customers, consultants, and industry partners.

Responsibilities

• Build, strengthen, and expand relationships with waste and recycling brokers, consultants, agents, and strategic industry partners.
• Develop and execute Coastal’s broker strategy across existing and emerging markets.
• Serve as the senior point of contact for key broker relationships and create an exceptional partner experience.
• Identify new broker relationships and expand opportunities with existing partners across Coastal’s markets and service offerings.
• Partner with Sales to turn broker opportunities into profitable, long‑term customer relationships.
• Evaluate opportunities through a growth and profitability lens, considering revenue, margin, pricing, service requirements, and operational feasibility.
• Monitor broker performance, pipeline, retention, volume, pricing, and profitability and provide meaningful insights to leadership.
• Partner with Sales, Finance, Pricing, and Legal on broker agreements, pricing commissions, incentives, and commercial terms.
• Work closely with Operations and Customer Experience to ensure we deliver on our commitments and quickly resolve service escalations.
• Establish consistent broker onboarding, communication, performance expectations, and relationship‑management practices.
• Stay connected to waste and recycling market conditions, competitors, disposal economics, pricing trends, and emerging opportunities.
• Represent Coastal at broker and customer meetings, industry conferences, networking events, and strategic business development opportunities.
• At Coastal, we win as a team. You’ll connect our external partners with the right people across Coastal to create sustainable growth, exceptional service, and profitable business.

Skills

Broker relations

Business development

Strategic accounts

Negotiation

Relationship-building

Pricing

Education

Bachelor’s degree in Business, Sales, Marketing, Finance, Environmental Services, or a related field

Tools

CRM

Sales analytics

Business intelligence platforms

Job description

Coastal Waste & Recycling, Inc. seeks a Director of Broker Relations to lead and grow Coastal’s broker network, consultants, agents, and strategic industry partners.

You will own the broker-channel strategy and act as a senior relationship leader across Sales, Operations, Finance, Pricing, Customer Experience, Marketing, and Legal. You will build relationships, assess opportunities, and connect brokers with Coastal’s capabilities while staying attuned to market conditions and competitor