Strategic Broadband Operations Insights Analyst

T-Mobile; Bellevue (WA); Hybrid; USD 75,000 - 156,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Commuter benefits

Transit programs

Mobile service discounts

Home internet discounts

Job summary

T-Mobile's Bellevue-based Senior Operational Insights role blends advanced analytics with strategic operations to optimize customer experience and cost-to-serve. You’ll leverage Snowflake and Databricks to deliver insights, build executive-ready dashboards, and support cross-functional teams across Operations, Finance, Marketing, and Customer Service.

The hybrid position requires a minimum of three days in the office weekly, with a strong focus on data-driven storytelling and stakeholder

Qualifications

• Bachelor's degree plus 3 years of related work experience, or advanced degree with 1 year of related work experience, or combination of education and experience deemed equivalent.
• 4+ years related analyst work experience.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Query data from relational databases (Snowflake, Databricks).
• Perform data validation and data cleansing
• Perform data mining, analysis and modeling to drive business insights
• Develop presentations to show complex and customized analytical findings
• Provide ongoing operational support & execute reporting on metrics based on contractual agreements
• Own settlement process with partners in conjunction with finance
• Also responsible for other duties/projects as assigned by business management as needed

Skills

SQL

Snowflake

Databricks

Data analysis

Data validation

Communication

Collaboration

Education

Bachelor's degree + 3 years

Tools

Snowflake

Databricks

Job description

T-Mobile's Bellevue-based Senior Operational Insights role blends advanced analytics with strategic operations to optimize customer experience and cost-to-serve. You’ll leverage Snowflake and Databricks to deliver insights, build executive-ready dashboards, and support cross-functional teams across Operations, Finance, Marketing, and Customer Service.

The hybrid position requires a minimum of three days in the office weekly, with a strong focus on data-driven storytelling and stakeholder