Strategic BI Analyst - Supply Chain & Operations

Navy Federal Credit Union; Vienna (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

Navy Federal Credit Union in Vienna, VA is seeking a Business Intelligence Analyst to partner with Workplace Infrastructure & Logistics and Administrative Services. The role applies advanced analytics, KPI frameworks, process automation, and performance management to improve service delivery, budget planning, and organizational performance.

The analyst will develop enterprise-ready reporting, integrate data across systems, and deliver insights to drive continuous improvement and strategic

Qualifications

• Bachelor's degree or 1–2 years in data analysis and reporting.
• Familiarity with ERP/CRM reporting capabilities.
• Familiarity with SQL querying for data analysis.
• Basic understanding of visualization & reporting components.
• Knowledge of statistical methods, forecasting, and cost-benefit analysis.
• Research skills.
• Interpersonal skills.

Responsibilities

• Translate business questions into analytical solutions and actionable recommendations.
• Analyze operational performance across facilities, workplace services, and logistics.
• Identify trends, risks, and optimization opportunities through analysis and modeling.
• Design and implement KPI frameworks aligned with objectives.
• Develop performance scorecards for operational and executive reporting.
• Establish data governance and standard definitions across data assets.
• Integrate data from multiple systems into unified reporting environments.

Skills

Data analysis

Interpersonal skills

Research skills

Statistics

Forecasting

Cost-benefit analysis

Tools

Power BI

SQL

Power Platform

Power Apps

Power Automate

Forms

IWMS

EAM

CMMS

ERP

Inventory systems

Workforce management

Job description

Navy Federal Credit Union in Vienna, VA is seeking a Business Intelligence Analyst to partner with Workplace Infrastructure & Logistics and Administrative Services. The role applies advanced analytics, KPI frameworks, process automation, and performance management to improve service delivery, budget planning, and organizational performance.

The analyst will develop enterprise-ready reporting, integrate data across systems, and deliver insights to drive continuous improvement and strategic