Strategic Benefits Client Lead

WTW; San Francisco (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Short-term incentive bonus

401(k) plan

Job summary

WTW is seeking a Total Rewards Client Manager in San Francisco, CA to support Newfront employee benefits clients with optimal benefits programs, communication, and service administration. You will build strategic relationships, manage project plans, and lead client meetings to ensure renewal and successful open enrollment.

Ideal candidates have 3–5 years in insurance with employee benefits experience, exceptional communication, and the ability to work in a fast-paced environment.

Qualifications

• Minimum of 3-5 years of insurance industry experience.
• Employee Benefits experience required.
• Exceptional communication skills: written, public speaking and presentation preparation.

Responsibilities

• Build strategic relationships with clients and carrier partners.
• Serve as the primary contact for clients and support consultants on client accounts.
• Manage client project plans and lead client calls.
• Attend and conduct all client meetings, including renewal and open enrollment.
• Manage the annual client calendar including renewal and marketing processes.

Skills

Client management

Communication skills

Project coordination

Relationship building

Problem solving

Education

Insurance license

Tools

CRM systems

MS Office

Job description

WTW is seeking a Total Rewards Client Manager in San Francisco, CA to support Newfront employee benefits clients with optimal benefits programs, communication, and service administration. You will build strategic relationships, manage project plans, and lead client meetings to ensure renewal and successful open enrollment.

Ideal candidates have 3–5 years in insurance with employee benefits experience, exceptional communication, and the ability to work in a fast-paced environment.