Strategic Benefits Account Manager

FloresHR, LLC; Charlotte (NC); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive medical, dental, andVision

Company funded HSA

401k with company match up to 5%

Life Insurance

Pet insurance

Life Balance Reimbursement Plan

Job summary

FloresHR, LLC in Charlotte, NC is seeking an Account Manager to build and sustain strong client and broker relationships, interpret our benefits services, and support teammates.

You will manage a varied book of business, handle inquiries via email and calls, work in our CRM, and assist with implementations and daily account tasks in a collaborative hybrid office.

Join a team that emphasizes excellent service, professional growth, and a people-first culture in a hybrid Charlotte setting.

Qualifications

• 3+ years of Account Management experience in benefits-related fields.
• Experience with benefits management (CDH and COBRA) is highly preferred.
• Experience using the Alegeus system is preferred.
• Associate or bachelor’s degree preferred but not required.
• Strong teamwork and communication skills.

Responsibilities

• Provide a high level of customer service to brokers, clients and participants.

Skills

Customer service

Relationship management

Communication

Analytical thinking

Problem solving

Multi-tasking

Interpersonal skills

Education

Associate or Bachelor's degree

Tools

Alegeus system

CRM software

Job description

FloresHR, LLC in Charlotte, NC is seeking an Account Manager to build and sustain strong client and broker relationships, interpret our benefits services, and support teammates.

You will manage a varied book of business, handle inquiries via email and calls, work in our CRM, and assist with implementations and daily account tasks in a collaborative hybrid office.

Join a team that emphasizes excellent service, professional growth, and a people-first culture in a hybrid Charlotte setting.