Strategic Associate Relations Leader | Investigations & Risk

Hancock Whitney; New Orleans (LA); On-site; USD 120,000 - 180,000; Full time

Job summary

Hancock Whitney in New Orleans seeks a Senior Associate Relations Partner to act as a subject matter expert on complex associate relations matters. You will lead sensitive investigations, advise leaders on high-risk issues, and collaborate with Legal, Compliance, Risk Management, and HR leadership to reduce organizational risk.

You will develop investigation strategies, mentor teams, and deliver training on conduct, compliance, and people management practices.

Qualifications

• Bachelor's degree in HR, business administration, or related field.
• SHRM-SCP, SPHR, SHRM-CP, or PHR certification preferred.
• 5 years of progressive HR experience with significant associate relations responsibility.
• Demonstrated expertise in employment law, risk mitigation, investigations, and workplace compliance.
• Strong verbal and written communications, conflict resolution, and problem-solving skills.
• Strong analytical, influencing, and leadership skills.
• Banking, financial services, or other highly regulated industry experience preferred.
• Ability to use Microsoft Office products including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Lead complex and high-risk investigations involving associate complaints, misconduct, ethics concerns, Integrity in Action reports, retaliation allegations, and potential regulatory or policy violations.
• Provide expert consultation to leaders and HR partners regarding performance management, terminations, and conflict resolution.
• Serve as the primary HR partner for investigations related to ethics, compliance, and SOX-related concerns involving associates.
• Develop investigation strategies, conduct interviews, prepare findings, and recommend corrective actions.
• Partner with Legal, Compliance, Risk Management, Internal Audit, and business leaders to address sensitive employment matters and reduce organizational risk.
• Analyze associate relations metrics and trends, recommending proactive solutions to improve workplace culture and associate experience.
• Guide leaders in creating development-focused action plans and performance improvement strategies for associates.
• Deliver training on workplace conduct, investigations, compliance requirements, and effective people management practices.
• Mentor Associate Relations Partners and provide expertise on complex case management.
• Support the development and continuous improvement of associate relations policies, procedures, and processes.

Skills

Employee relations

Investigations

Risk mitigation

Regulatory compliance

Employment law

Leadership

Communication

Education

Bachelor's degree in HR, business administration, or related field

SHRM-SCP, SPHR, SHRM-CP, or PHR certification

Tools

Microsoft Office Suite

Job description

Hancock Whitney in New Orleans seeks a Senior Associate Relations Partner to act as a subject matter expert on complex associate relations matters. You will lead sensitive investigations, advise leaders on high-risk issues, and collaborate with Legal, Compliance, Risk Management, and HR leadership to reduce organizational risk.

You will develop investigation strategies, mentor teams, and deliver training on conduct, compliance, and people management practices.