Strategic AR & Collections Analyst

Azenta Life Sciences; Plainfield (IN); On-site; USD 55,000 - 69,000; Full time

Job summary

Azenta Life Sciences is hiring an Accounts Receivable & Collections Analyst to support cash collection and improve the SRS collections function. You will manage an assigned B2B portfolio, resolve past-due balances, and drive process improvements across billing, forecasting, and disputes.

You will collaborate with Finance, Billing, Commercial, Project Management, and Operations, applying strong analytical and communication skills to optimize cash flow and customer relations.

Qualifications

• Minimum of 4 years of relevant experience in business-to-business collections, accounts receivable, or credit and collections.
• Experience resolving past-due balances and reconciling customer accounts.
• Strong understanding of the invoice-to-cash process including billing, payment terms, account reconciliation, deductions, dispute management, and cash application.
• Experience using an ERP or receivables platform; strong Excel skills including pivot tables, lookups, and account-level data analysis.
• Strong customer communication, analytical, and problem-solving skills; ability to organize an assigned portfolio, meet deadlines, and work effectively with internal partners.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of relevant education and professional experience

Responsibilities

• Own collection activity for an assigned business-to-business customer portfolio; prioritize accounts by aging, balance, risk, and payment history to improve cash flow and reduce overdue receivables.
• Engage customer accounts payable, procurement, and business contacts to resolve payment barriers, secure commitments, and follow through on promised payments while maintaining productive relationships.
• Reconcile customer accounts and investigate short payments, deductions, unapplied cash, and invoice discrepancies with Billing and Cash Application; document actions, owners, and next steps.
• Escalate payment risk and unresolved balances promptly; recommend payment arrangements, credit reviews, or other action within established policies and approval requirements.
• Identify recurring causes of late payment and partner with Commercial, Project Management, Billing, and Operations to prevent repeat issues and improve the customer experience.
• Process Improvement: Follow established collection priorities, outreach cadences, and escalation procedures; recommend practical improvements and help maintain standard operating procedures.

Skills

Accounts receivable

Collections

Excel

Communication

Analytical skills

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Oracle ERP

Tableau

Power BI

Excel Power Query

Job description

Azenta Life Sciences is hiring an Accounts Receivable & Collections Analyst to support cash collection and improve the SRS collections function. You will manage an assigned B2B portfolio, resolve past-due balances, and drive process improvements across billing, forecasting, and disputes.

You will collaborate with Finance, Billing, Commercial, Project Management, and Operations, applying strong analytical and communication skills to optimize cash flow and customer relations.