Strategic Applications Delivery Lead

Hitachi Energy

Isle Forest (NC)

On-site

USD 100,000 - 130,000

Full time

14 days+
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Benefits offered by this job

Continuous learning opportunities
Leadership development
Career progression opportunities

Job summary

Hitachi Energy is seeking an Applications Service Delivery Manager in Isle Forest, North Carolina. This role involves leading a diverse team to manage the full lifecycle of enterprise applications, ensuring alignment with business priorities and compliance with regulations.

Key responsibilities include driving service delivery, managing budgets, and overseeing user adoption. Ideal candidates will have over 5 years of application management experience and a Bachelor's degree in a relevant field. Join a collaborative culture aimed at innovative energy solutions.

Qualifications

  • 5+ years of experience in application management or IT service delivery.
  • Strong knowledge of ITIL 4 processes and service management tools.
  • Experience working with global, cross‑functional teams.

Responsibilities

  • Govern applications across their full lifecycle-from onboarding to retirement.
  • Ensure high-quality service delivery including incident, change, and release management.
  • Align application roadmaps with business needs and enterprise architecture.

Skills

Application management
IT service delivery
ITIL 4 processes
Service management tools
Agile/DevOps practices

Education

Bachelor's degree in Engineering, Computer Science, Information Systems

Tools

ServiceNow

Job description

Hitachi Energy is seeking an Applications Service Delivery Manager in Isle Forest, North Carolina. This role involves leading a diverse team to manage the full lifecycle of enterprise applications, ensuring alignment with business priorities and compliance with regulations.

Key responsibilities include driving service delivery, managing budgets, and overseeing user adoption. Ideal candidates will have over 5 years of application management experience and a Bachelor's degree in a relevant field. Join a collaborative culture aimed at innovative energy solutions.

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