Strategic Analytics Lead, Customer Insights & Offerings

Fidelity; United States; Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Fidelity is seeking a data-driven professional to join the Customer Insights and Offerings team. The role centers on analyzing complex datasets, partnering with internal and external stakeholders, and delivering analytics that influence product and process decisions.

You will apply SQL skills, communicate insights clearly, and help automate recurring analyses while managing delivery milestones across multiple projects.

Qualifications

• Bachelor's degree or equivalent, with 5 years of experience in financial services or software industry, preferably analytics.
• Strong analytical skills to interpret large, complex data sets and inform decisions.
• Ability to work with internal/external partners and diverse systems and apps.
• Excellent written and verbal communication with strong presentation skills.
• Experience influencing across management levels and driving timely delivery.

Responsabilités

• Analyze data and generate actionable insights for CI&O initiatives.
• Collaborate with cross-functional teams to translate business needs into analytics solutions.
• Present findings and recommendations to stakeholders to influence decisions.
• Coordinate milestones, monitor risks, and communicate progress to leadership.
• Identify opportunities for automation and process improvement across workflows.

Connaissances

Analytical thinking

Effective communicator

Stakeholder management

SQL fluency

Data interpretation

Process improvement

Formation

Bachelor's degree or equivalent in relevant field

Outils

Dev-Assist usage

Description du poste

Fidelity is seeking a data-driven professional to join the Customer Insights and Offerings team. The role centers on analyzing complex datasets, partnering with internal and external stakeholders, and delivering analytics that influence product and process decisions.

You will apply SQL skills, communicate insights clearly, and help automate recurring analyses while managing delivery milestones across multiple projects.