Strategic Analyst, Tech Enablement & Process Improvement

Oak Street Health, part of CVS Health; Springfield (IL); On-site; USD 44,000 - 94,000; Full time

Benefits offered by this job

Paid vacation

Sick time

401K match

Health benefits

Job summary

Oak Street Health is seeking an Analyst, Tech Enablement & Process Improvement to support technology-driven solutions and continuous improvements across centralized ops. You will analyze data, map processes, and collaborate with cross-functional teams to reduce handoffs and boost operational efficiency.

In this role you’ll work with Support & Transformation, Product and Centralized ops teams, preparing senior leadership presentations and driving change through projects.

Qualifications

• Bachelor’s degree, preferably with a quantitative major.
• Analytical and strategic thinker who is intellectually curious.
• Strong written and verbal communication skills.
• Experience with process mapping and documentation.
• Self-starter, able to drive initiatives with multiple stakeholders from beginning to end.
• Demonstrated attention to detail and experience leveraging problem solving.
• Quick learner comfortable with a high level of ambiguity.
• Strong accountability and discipline against timelines and deliverables.

Responsibilities

• Support the implementation and adoption of new technologies while collaborating with Product and other departments to ensure seamless integration of technology solutions.
• Assist with project and change management for transformation and process improvement projects for a large centralized ops department
• Support Manager of Tech Enablement & Process Improvement on continuous improvement strategies
• Proactively identify opportunities for continuous improvement
• Work closely with various teams to understand their needs and challenges
• Support and facilitate meetings and workshops to gather input and drive change
• Support executive communications: craft presentations for senior leadership, with opportunities to lead presentations
• Other duties, as assigned

Skills

Analytical thinker

Strategic thinker

Strong communication

Problem solving

Detail oriented

Ambiguity tolerance

Cross-functional collaboration

Healthcare interest

Education

Bachelor’s degree (quantitative preferred)

Tools

Excel

PowerPoint

Job description

Oak Street Health is seeking an Analyst, Tech Enablement & Process Improvement to support technology-driven solutions and continuous improvements across centralized ops. You will analyze data, map processes, and collaborate with cross-functional teams to reduce handoffs and boost operational efficiency.

In this role you’ll work with Support & Transformation, Product and Centralized ops teams, preparing senior leadership presentations and driving change through projects.