Strategic Analysis Manager (Remote)

First American Financial; United States; Remote; USD 132,000 - 167,000; Full time

Job summary

Join a forward-thinking company that prioritizes its people and fosters an inclusive environment. As a Manager in Strategic Analysis, you'll lead a talented team of analysts, driving business and technology transformations. Your role will involve collaborating with cross-functional teams to identify needs and implement best practices, all while mentoring your team to achieve excellence. This position offers a unique opportunity to influence key initiatives and contribute to the creation of an Analysis Center of Excellence, all within a supportive culture that values diversity and innovation.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Sick Leave

Employee Stock Purchase Plan

Qualifications

• 7+ years of relevant experience in business analysis and digital transformation.
• Strong knowledge in Agile methodologies and product development.

Responsibilities

• Lead analysis efforts on key projects, managing multiple functions and dependencies.
• Mentor the team in applying best practices in business and process analysis.

Skills

Business Analysis

Process Analysis

Business Systems Analysis

Agile Methodologies

Project Management

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Advanced Degree

CBAP Certification

Agile Certifications

Tools

Microsoft Office

Job description

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has believed in its people. We are passionate about fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential. Our inclusive, people-first culture has earned us numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also been recognized as a top employer for women, diversity, and LGBTQ+ employees, and featured on over 50 regional best places to work lists. For more information, please visit www.careers.firstam.com.

What We Do

The Strategic Analysis Group (SAG) supports the First American- Direct Title Group of Businesses with analysis to inform business and technology strategy. The group comprises analysis professionals skilled in Business Analysis, Business Architecture, Process Architecture, and Business Systems Analysis. SAG has extensive experience leading and supporting analysis efforts during strategy and implementation phases, enabling business and technology transformations within the Enterprise.

The Manager, Strategic Analysis plays a key role within SAG, providing analysis and leadership. This role manages a high-performing team of Business Analysts (BAs) and/or Business Systems Analysts (BSAs) within the Direct Title Group and acts as the Lead Analyst for key initiatives. The manager collaborates with SAG leadership to develop an Analysis Center of Excellence and implement industry best practices. They serve as a strategic liaison with business and technology stakeholders to understand needs, identify gaps, map current states, and recommend solutions to improve processes and efficiency. The SA Manager is a strong mentor and leader, capable of solving complex problems and delivering creative solutions to support partner and customer success.

HOW YOU’LL CONTRIBUTE

1. Collaborate with cross-functional teams from business, technology, and external partners to identify needs and ensure analysis support for product and process initiatives.
2. Lead analysis efforts on key projects, managing multiple functions and dependencies while applying top-tier analysis expertise.
3. Conduct business process evaluations to understand complex requirements, map current states, and develop future states with identified opportunities.
4. Act as a strategic partner and liaison between business, product, design, research, and engineering teams, including offshore staff, providing analysis subject matter expertise.
5. Mentor and guide the team in applying best practices in Business, Process, and System analysis throughout the product lifecycle.
6. Oversee the creation and maintenance of documentation such as user stories, business rules, API analyses, and data validation within an agile framework.
7. Set and manage team goals and objectives to meet project timelines.
8. Participate in hiring, conduct performance reviews, and manage HR activities for the team.
9. Provide reports and presentations to leadership to inform roadmaps, budgets, and strategies.
10. Lead the creation of an Analysis Center of Excellence for SAG.
11. Manage risks and prioritize tasks according to business needs.
12. Perform other duties as assigned.

What You Will Bring

• Bachelor's degree or equivalent; advanced degree preferred.
• Certifications such as CBAP, PBA, Agile certifications, CBA.
• 7+ years of relevant experience.
• Strong knowledge in Business Analysis, Process Analysis, Business Systems Analysis, Agile, and Product methodologies.
• Experience leading analysis in digital transformation projects.
• Excellent analytical, diagnostic, and business acumen skills.
• Effective communicator with strong influencing and collaboration skills.
• Proficiency in Microsoft Office.
• Excellent organization and project management skills.
• Experience creating analysis documentation like user stories, use cases, and data analysis.
• Knowledge of Title insurance & settlement services is a plus.
• Business Architecture knowledge is a plus but not required.

Pay Range: $132,900-$166,100 annually

This range is an estimate based on various factors including experience, skills, and location.

What We Offer

We embrace diversity and support an inclusive workplace where everyone can bring their full selves. We are committed to being a great place to work for all. We also consider applicants' criminal histories in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Our benefits include medical, dental, vision, 401k, PTO, sick leave, and other perks like an employee stock purchase plan.