Strategic AI Engagement Leader

Transformworks; New York (NY); Hybrid; USD 140,000 - 220,000; Full time

Benefits offered by this job

Equity compensation

Uncapped profit-sharing

Health coverage

Hybrid work model

Job summary

Transformworks is seeking an Engagement Leader in New York City to own client engagements from discovery to deployment, delivering measurable business impact. You will guide a team of Forward Deployed AI Engineers, align with executives, and translate complex problems into actionable product requirements while maintaining strong client relationships.

The role blends technical fluency with product judgment, requiring you to learn the client’s workflows, economics, and constraints to drive value

Qualifications

• 4+ years of experience in management consulting, product management, enterprise implementation, client services, or a similarly demanding operating role.
• Experience leading complex, high-stakes projects with multiple stakeholders and an ambiguous path forward.
• Strong product judgment and the ability to distinguish a valuable idea from one users will adopt.
• Structured problem-solving skills and the ability to turn a messy situation into a clear set of priorities and actions.
• Executive-level communication skills, both written and verbal.
• The confidence to challenge clients constructively, surface difficult issues, and be candid about tradeoffs.
• Enough technical fluency to understand system architecture, data flows, APIs, model behavior, and AI evaluation.
• Strong commercial instincts and an ability to identify additional ways we can create value for a client.
• A high degree of ownership. You do not wait for someone else to resolve a problem that could affect the engagement.
• Comfort managing multiple priorities while maintaining a high bar for detail and follow-through.
• Genuine curiosity about how AI can change the way businesses operate.

Responsibilities

• Own client engagements from initial discovery through deployment, adoption, and measurable business impact.
• Serve as the primary day-to-day partner to client executives, operators, and technical stakeholders.
• Learn how the client’s business actually works, including its workflows, systems, constraints, and economics.
• Translate ambiguous business problems into clear product requirements, user journeys, priorities, and success metrics.
• Partner with Forward Deployed AI Engineers to shape the solution and make thoughtful decisions about scope, sequencing, and tradeoffs.
• Run the execution rhythm across each engagement, including planning, client meetings, decision-making, risk management, and executive updates.
• Test solutions with end users, gather feedback, and ensure what we build is useful, trusted, and adopted.
• Create moments that exceed client expectations through proactive insights, rapid improvements, and thoughtful demonstrations of what is possible.
• Quantify the operational and financial impact of our work and communicate it clearly to company leadership and investment partners.
• Identify additional AI opportunities across the client’s business and help turn them into new initiatives.
• Develop reusable playbooks and practices that improve how Transformworks delivers future engagements.
• Step into whatever gaps need to be filled to keep the client and internal team moving.

Skills

Management consulting

Product management

Enterprise implementation

Client services

Strategic thinking

Executive communication

Technical fluency

Ownership

Multi-priority management

Curiosity about AI

Job description

Transformworks is seeking an Engagement Leader in New York City to own client engagements from discovery to deployment, delivering measurable business impact. You will guide a team of Forward Deployed AI Engineers, align with executives, and translate complex problems into actionable product requirements while maintaining strong client relationships.

The role blends technical fluency with product judgment, requiring you to learn the client’s workflows, economics, and constraints to drive value