Strategic AI Customer Success Manager - Enterprise Growth

JustAI; San Francisco (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

JustAI is searching for a Customer Success Manager to act as a strategic partner for leading consumer brands. You will work directly with marketing teams to help them drive AI-powered lifecycle marketing, ensuring measurable business outcomes.

Your responsibilities include owning customer relationships, guiding adoption of AI strategies, and helping clients achieve their goals in lifecycle marketing. If you possess strong expertise in customer engagement and a passion for AI technologies, we would be excited to meet you.

Qualifications

• 3–8 years in Customer Success, Lifecycle Marketing, CRM, Growth, Consulting, or related roles.
• Experience managing enterprise customer relationships.
• Strong understanding of lifecycle marketing and customer engagement strategies.
• Experience working with B2C products and high-scale customer journeys.

Responsibilities

• Own executive and day-to-day customer relationships.
• Ensure customers achieve their desired outcomes and realize measurable value.
• Help customers evolve from campaign-centric execution to continuous optimization.
• Collect and synthesize customer feedback.

Skills

Excellent communication and stakeholder management skills

Ability to translate business goals into actionable strategies

Comfortable analyzing data and communicating insights

Strong project management and organizational skills

Ability to navigate both strategic and technical conversations

Job description

JustAI is searching for a Customer Success Manager to act as a strategic partner for leading consumer brands. You will work directly with marketing teams to help them drive AI-powered lifecycle marketing, ensuring measurable business outcomes.

Your responsibilities include owning customer relationships, guiding adoption of AI strategies, and helping clients achieve their goals in lifecycle marketing. If you possess strong expertise in customer engagement and a passion for AI technologies, we would be excited to meet you.